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Written by a patient
27th March 2016


The doctors and most of the nurses have given to my a great experience. The Nurse Leo and Sereve Newlord has taking care of me really good. She has been nice all the time, really professional and always with a smile. Anyway the day after the surgery there were the staff who wern't nice at all. Thelma RN and Marsara HCA. One of them (I don't remember exactly who but I think it was the color lady). The color lady that I think was HCA because she said she would work in Whitechapel next day. She was really unfriendly and made me feel uncomfortable, not good at all. When another nurse came with the breakfast she asked who was gonna eat. I said I wasn't gonna eat the HCA said I didn't want to. I said to her. I wanted but I couldn't she asked why. I should have said you are the HCA you should know, but I am not that rude like her so I said I was allergic to gluten. Anyway on the top of the bed there was a label with my name and my allergy. I know she can't remember everything at least she should change the way she talks. She make everyone feel upset with her.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff