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20th January 2022


I have anxiety and always worry about people I don't know coming into my home, but Louise was friendly and helpful and made me feel at ease as much as I could. She gave me advice on a couple of areas I had questions about and left me with her contact details in case I had any further issues. I'd be more than happy to seek her advice or have her visit for any future problems.

Suggested improvements
Nothing about the actual visit or review. It was just a long time between me asking for the review visit and it actually happening - although I do understand that covid has had affected this.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
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Activities
Rating not given.
Consent