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25th July 2022


I was nervous about the video chat and about showing my stoma. Michaela made me feel comfortable and at ease. I didn't feel any pressure to show my body and am glad I did. I felt it helped me, and a great relief to find out everything was looking good/ healthy.

Suggested improvements
I would opt for a video call via a laptop next time, using my phone ( my choice) wasn't easy.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Rating not given.
Activities
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Consent
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