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Written by a patient
27th July 2020


Do to COVID and staff working from home it does take a while to get through on the phone. But once I spoke to the lady she very quickly put me through to speak to a stoma nurse. He was so lovely as I was very anxious and offered a video call. A really good one to one consultation in my own home with plenty of practical advice He provided me with an email address to contact him should I have further concerns which was very reassuring.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent