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23rd November 2021


A relaxed and friendly atmosphere. I felt that I was in the company of a very competent lady.She was not able to answer a few of my questions because they were beyond her scope, but she was able t tell me where I can get answers.

Suggested improvements
Car parking. Not enough spaces.

16th December 2021
Response from (NAMS) Prescription Service

Thank you for the feedback. We don't have the answers to all questions but can generally signpost to someone who does when we are unsure. I'm glad this was useful for you. With regards to the car parking, we have 4 easy access spaces marked with the wheelchair sign which we reserve for people attending clinic. There is not requirement for a blue badge to be able to use these spcaes so please feel free to park there when you next come to clinic.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent