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(NAMS) Prescription Service
2021-08-10
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10th August 2021
Annual review was carried out with care and attention.
Suggested improvements
Make sure reception tell the nurse a patient has arrived rather than sending electronic messages which are not seen and leave you waiting longer than is necessary.
2nd September 2021
Response from (NAMS) Prescription Service
Thank you for the review. We are sorry that you were kept waiting linger than necessary. I am pleased to report that we have reviewed our process and were able to improve this based on your feedback. Hopefully you will see this at your next appointment.