Share review of (NAMS) Prescription Service

(NAMS) Prescription Service 2021-07-13 Person 5 5 0

We spoke to NAMS on the phone in the first instance as my husband has had a repair to a prolapsed stoma. He was sent out of hospital with a small amount of bags. I actually could have done with at least speaking to the stoma nurse there as I am the person who changes his stoma bag. Obviously the stoma is now quite a lot different so a new managing regime is needed. Tammy managed to fit us in very quickly to review this, provided us with a small supply of bags to try and also salts wipes as his skin is quite red around the stoma. This is the second time we have received exceptional service from the NAMS team.

Before I had to call NAMS prior to my husbands operation to repair the stoma I was not fully aware of the service provided. I think when people leave hospital or are seen by stoma nurses in the community they need to emphasise and explain what your service provides as I was not aware of the clinic. I always seem to need assistance on a Sunday when unfortunately there is none provided anywhere. Maybe an explanatory leaflet could be given out to new and existing patients.