(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
1,009
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
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Staff
Reviews
(NAMS) Prescription Service
2021-11-11
Person
5
5
0
Review of (NAMS) Prescription Service
11th November 2021
Louise was both friendly and very professional. She identified an area of sore skin (of which I was not aware) and treated and dressed it appropriately and will return in 4 weeks to assess progress.
It was clear that she was very well versed in the treatment of stomas/patients and acutely aware of the difficulties faced in the course of day-to-day life.
An excellent stoma nurse.
Mike McNamara
Suggested improvements
Nothing - everything about the visit went very well.
2021-11-16 13:32:43
Response from (NAMS) Prescription Service
This is great to read. Thank you for taking the time to share your experience Mr McNamara. We often see people who have a problem they were unaware of which highlights the importance of having a regular check up.
(NAMS) Prescription Service
2021-11-11
Person
5
5
0
Review of (NAMS) Prescription Service
11th November 2021
I found Louise Turner very helpful and kind and pleasent, she understood exactly why I had a leakage,and put things right for me, I felt I could speak to her without any problems.
She explained things to me which I understood thoroughly .
Thankyou Louise
Barbara Jowett
Suggested improvements
Nothing at all
2021-11-16 13:33:57
Response from (NAMS) Prescription Service
It is great to read that Louise was able to help sort your leakage problem for you. Thanks for sharing Barbara.
(NAMS) Prescription Service
2021-11-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th November 2021
I was having desperate problems with my stoma making me very depressed . Louise Turner visited me at home and in her very professional and caring way helped me so much . Can’t thank her enough .
Suggested improvements
Very satisfied with everything .
(NAMS) Prescription Service
2021-11-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th November 2021
The nurse who saw me was very professional, friendly and fully understood my needs. She made me feel totally at ease and was very understanding which made my visit a very pleasant experience. Thank you very much nurse Louise.
Suggested improvements
Nothing, I'm very happy with all of the service I'm receiving.
2021-11-16 13:41:40
Response from (NAMS) Prescription Service
It is good to read about your pleasant experience. Thanks for sharing.
(NAMS) Prescription Service
2021-11-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th November 2021
As it was my first visit I was quite nervous, however Louise put me at ease the moment I met her. She listened carefully to all I had to say and commented on various issues giving me reassurance. Louise also gave me her contact number in case I ever had a problem which if ever I needed to ask advice I wouldn’t hesitate to use now I have met her. I would definitely recommend your service to anyone who needed stoma care.
Suggested improvements
In my experience I cannot think of anything
2021-11-10 16:34:57
Response from (NAMS) Prescription Service
Thank you very much indeed, your feedback is much appreciated. I look forward to seeing you again
(NAMS) Prescription Service
2021-11-09
Person
5
5
0
Review of (NAMS) Prescription Service
9th November 2021
(NAMS) Prescription Service
2021-11-06
Person
4
5
0
Review of (NAMS) Prescription Service
6th November 2021
(NAMS) Prescription Service
2021-11-06
Person
5
5
0
Review of (NAMS) Prescription Service
6th November 2021
2021-11-16 13:52:40
Response from (NAMS) Prescription Service
Thank you for your 5 star review
(NAMS) Prescription Service
2021-11-05
Person
4
5
0
Review of (NAMS) Prescription Service
5th November 2021
I have been impressed with the way I was treated (polite, caring and reassuring)
Suggested improvements
I'm happy as they are.
2021-11-16 13:53:58
Response from (NAMS) Prescription Service
It is good to know that you are happy with the service. Thanks for sharing.
(NAMS) Prescription Service
2021-11-04
Person
4
5
0
Review of (NAMS) Prescription Service
4th November 2021
The nurse was totally professional and friendly. I felt very much at ease and was able to be frank with her. She explained about my problem and how I can manage it. She is also referring me for a house visit re additional equipment/help.
Very pleased with the meeting as this is the first appointment I have been offered since my operation in February 2020.
Suggested improvements
Nothing to report as was very pleased.
2021-11-16 13:55:31
Response from (NAMS) Prescription Service
It is good to read the nurse made you feel comfortable enough to be able to discuss your concerns frankly. Thanks for sharing.
