(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
1,009
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
(NAMS) Prescription Service
2023-07-13
Person
5
5
0
Review of (NAMS) Prescription Service
13th July 2023
Andrew spent a lot of time to analyse why I had problems.
He came up with a plan and advised me to not hesitate to return if things don’t improve
Brilliant First class service as always
Thank you
Wendy
(NAMS) Prescription Service
2023-07-13
Person
5
5
0
Review of (NAMS) Prescription Service
13th July 2023
Andrew asked each time if it was ok to examine me he was totally respectful
Suggested improvements
The onky drawback in examination room was the height of self for changing stoma bag it was not practical could do with being movable to height person
(NAMS) Prescription Service
2023-07-13
Person
5
5
0
Review of (NAMS) Prescription Service
13th July 2023
A superb and understanding service from start to finish. I felt completely at ease to ask any question and felt absolute empathy at all times.
Suggested improvements
All good from this side !
(NAMS) Prescription Service
2023-07-11
Person
4
5
0
Review of (NAMS) Prescription Service
11th July 2023
I feel good about seeing to my stoma, what I did want was a professional examination and know that I have someone to turn to if I need it.
Suggested improvements
very satisfied
(NAMS) Prescription Service
2023-07-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th July 2023
The lady was a five star nurse , very caring and helpful!
She listened while I explained my complex medical history and didn’t make me feel rushed or a burden , very kind!
Suggested improvements
Had great difficulty finding the rooms where the nurse was, due to poor signing and the letter being vague so was a few minutes late. No one I asked seemed to know where it was either even though I asked at four different locations in the hospital!
(NAMS) Prescription Service
2023-07-10
Person
4
5
0
Review of (NAMS) Prescription Service
10th July 2023
To enable nurse to assess my uleostomy condition
Louise was very encouraging and I was happy that I am managing my condition well
Suggested improvements
Everything was great, could be better venue as this was a room full of chairs
(NAMS) Prescription Service
2023-07-04
Person
5
5
0
Review of (NAMS) Prescription Service
4th July 2023
Very friendly nurse. Put me at ease. Answered my questions.
(NAMS) Prescription Service
2023-07-03
Person
5
5
0
Review of (NAMS) Prescription Service
3rd July 2023
(NAMS) Prescription Service
2023-07-01
Person
4
5
0
Review of (NAMS) Prescription Service
1st July 2023
(NAMS) Prescription Service
2023-06-30
Person
4
5
0
Review of (NAMS) Prescription Service
30th June 2023
The appointment was made very quickly and excellent directions forwarded that enabled a trouble free journey to the clinic. I was pleased to find that there is adequate parking available including a number of disabled bays.
The appointment time was kept and staff were courteous and respectful towards me.
The nurse; Andrew, was very informative and helpful in dealing with my issue and provided me with options that I can now try and hopefully improve my situation. He also provided additional guidance on the types of stoma pouch available and and the pros and cons of the various pouches. He also advised about the "simple steps" and provided supportive booklets.
Overall I came away feeling that I know that should I need help and support in the future I would have confidence in contacting the fittleworth team.
