Share review of Mile End Hospital

Mile End Hospital 2017-11-07 Person 3 5 0

The consultant Stephen Kelly was very helpful but the process to get tests done has been very poorly carried out. I phone 10 days after my appointment and was told there were no referrals on the system for any tests, then spoke to Dr Kelly's secretary who said they had been sent off. I got my MRI appt through but phoned to change it and was told to go in that day, but they failed to tell me which site to go to and so I turned up at the wrong place, and they had no record of me on their system. I phoned the EMG dept and they told me also that they had no appt for me. I explained that I needed the test done before I saw the consultant and so they offered me an appointment that week. If I hadn't phoned them I would still be waiting to be seen. I arrived at my consultant appt to be told that they hadn't go the results of the EMG yet and the diagnostic process has been delayed further.