Maidstone Hospital

This places has always made me feel welcome & best my old gp practice that never ever understood my condition & always course me fear & faller . It’s fantastic to be able to came & get help even if have to wait some time Dotors always listen & Have great attitude in kindness & caring & staff Have been fantastic as well It’s a place free from judgement & value to everyone needs with out putting people down How it should be be Every one has their own capacity &. Listening is the best thing ever to get good mental health & self esteem.

I would like to thank all of the very kind consultants, anaesthetist, and nursing staff who were involved in my very recent ablation procedure at Maidstone Hospital on 6th January you provided an excellent standard of care, I thank you

I am 86 and was taken to hospital by very caring paramedics. I was in Mercer Ward, Maidstone 18-22 November 2025. I had a serious UTI, borderline sepsis. I was given the utmost care. Lots of other tests were carried out. I was still able to attend a booked hearing appointment in a wheelchair. I am very grateful to all the staff who cared for me.

They were soo busy,but all on the ball, I was treated very well with not such a long wait, and after a while put in a ward, transferd to another later that night, I was surprised how the food was , and was happy with it, I was kept in for a week till I t was suitable to send me home, can't thak them all enough.

All the staff were excellent taking time to explain what was happening. They were also very good dealing with a delay in my operation. Everyone I came in contact with were courteous and caring.

Dr Naheed Khan (neurologist), Has been so caring,professional and kind to both myself and my wife each time I have been for appointments. My treatment and care has been excellent. I have been given great advice and support, from Dr Khan,with the medication and treatments that I have been given.

I have had experience both of A&E at Maidstone Hospital and cardiology. Twice I have arrived at A&E with atrial fibrillation, both times seen within minutes for triage and then been in a bed within a few minutes more. Stays of one night and five nights have followed and the staff have been wonderful. Cardioversion followed in Cardiology and regrettably had to then lead to catheter ablation in 2019. Yesterday I returned to the Cardiac Day Care Unit for pacemaker replacement at the end of ten year life of my pacemaker. Once again, staff in the Unit were so efficient, caring and polite that it made the day there even quite enjoyable. As to the surgeon, Dr Conn Sugihara, he is the most wonderful doctor there could be. Both he and the hospital show the NHS at its best.

The Peggy Wood Breast Care Centre is awful. Running so late, The staff decided it was lunchtime at 11.00 am when it was my appointment for a lump in my breast. The staff called me to a waiting area and then decided, that they couldn't be bothered to deal with any more patients. They were laughing and joking with each other and discussing holidays. The conversation was so loud, I knew that one of them was s going to Portugal and the other ones daughter wants to go on holiday. It was like a scene in a school, They did not care I was still awaiting my ultrasound. I kept asking for over half an hour while I was going in. They rudely ignored me and carried on with their chatting and holiday plans. This is a cancer ward and most women are worried out of their minds, but these lot did not have any respect for the patients. So after 45 minutes I left and another nurse said let's talk to the doctor. So I went in to see the doctor who asked me if I had my ultrasound yet. I said no. He then decided he would give me antibiotics, although he did not know what it was. He rang three doctors because I'm allergic to a lot of antibiotics. He then said you need a mammogram as your last one was in 2023. Incorrect. So I had another mammogram and then went back to see the doctor. Who then said you needed to have an ultrasound, but now they were closed. Can I come back on another day.….no You get much better service at the London hospitals, seriously do not bother. I am not going back and the NHS wonder why women don't get their breasts checked...look no further than Maidstone Cancer Breast Care Centre.

Lovely staff in the Charles Dickens ward. My last session today, hopefully. Everyone was kind, helpful and hard working especially Lesley Ann who looked after me so well today and also Kate. They are both very nice nurses and not forgetting the blonde member of staff who initially took my temperature etc and came around with the food trolley. She has a very nice happy nature. It's important to be cheerful. Don't know her name. Apologies.

Excellent, efficient care from all staff in Endoscopy when I had a colonoscopy. It’s not a nice procedure but they treated me with care and dignity.