Share review of Longfield Hospice
Longfield Hospice
2022-07-24
Person
4
5
0
Written by a patient
24th July 2022
All staff I came into contact with from entering the building were polite, respectful and helped in anyway they could. I felt the service was professional yet empathetic and never felt under pressure to complete my sessions within a restricted timeframe ie: they provided flexibility.
Suggested improvements
I attended the sessions for “bereavement counseling” but I feel it was most definitely bereavement support not counseling. It may have been due to my pre {} expectations of what bereavement counseling is but although I had a safe confidential space to speak and express my feelings I expected more back from the counselor ie: advise affirmation of my feelings.