Share review of Leeds General Infirmary

Leeds General Infirmary 2016-12-02 Person 3 5 0

I came with my 23 year old son to the minor injuries unit after he was seen by his GP that morning. He sent a letter asking for an urgent scan on his leg. On arrival we were seen by nurse Catherine who immediately said his GP should have organised the scan and not sent us to the MIU. She consulted a doctor who said the same thing. We were made to feel like criminals. It was not our fault. They took their frustration out on us. She subsequently said as we were there she would see what she could do. A radiographer then examined my son and he was the complete opposite. He showed compassion and care. Thereafter the care we received was superb but was sadly tainted by our first experience