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30th April 2024


Nurse Trudie was good but The other nurses and doctors did not introduce themselves or their roles and communication was poor and lacking and actually we waited a long time for anyone to attend to the patient. Also the scrub colours did not designate any role or position and that causes confusion

Suggested improvements
See above Communication skills are vital We have just scrolled ahead and have been invited to comment on four doctors but can you see the irony? We don’t know who they are or what their roles were because they never introduced themselves to us.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse