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27th June 2024


Extremely long wait - 8 hours in total . Although I was in a wheelchair (awaiting X-ray of pelvis) a couple of times my name was just called out and I had to get reception to arrange for someone to push me . Dr didn’t understand why I asked for crutches when I couldn’t weight bear on my leg . Long wait for X-rays to be reviewed, then had to be checked again by her superior.

Suggested improvements
Once people have had tests/X-rays get the results reviewed quicker .

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse