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25th June 2024


Was there for 11 hours only to be told had to go to Queens hospital for Maxfax department. This could have been said when we first arrived and saved us time. We then spent 5 hours at Queens.

Suggested improvements
Informed us we needed to go elsewhere to be treated in the beginning.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse