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26th June 2024


After the registration which staff insisted l had to contact 111 despite of my GP advice to attend A&E. All the doctors and nurses were very good treating me with care and compassion

Suggested improvements
Registration process . Only one staff with a long queue to deal with. May be for staff to rad the records as staff asked the same questions several times.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse