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8th May 2024


Boards constantly updated to show wait times Clear area for making enquiries, who directed you on if they could on answer. Staff has a caring nature and were gentle and supportive, particularly when dealing with patient anxiety.

Suggested improvements
Change of seating when patients are waiting. The type of seating was causing the patients condition to become worse.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse