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8th May 2024


I was left on a trolley bed in the middle of the AnE CDU hall from approximately 16:10 after morphine administered until 2:20am on the 30th April 2024 before I was seen by Dr Rahma. I was left in the corridor for more than 10 hours unattended to. Despite being a diabetic and requesting food and water none was given to me. I had my first wee since 11am on the 29th April at 9:10pm on the said date. A nurse finally took me to the CDU toilet and I was 10 very dehydrated. I was left with food for almost 14hours and was given food at 00:49am by the tea attendant. A very horrible experience.

Suggested improvements
Provide basic food and water especially to diabetics and constant checks etc.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse