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25th June 2024


On the whole I felt I received good levels of care and attention, however the first male doctor I saw made it difficult for me to use my advocate. The nurse who conducted the ECG was very professional but lacked the empathy needed to make the process as painless as possible.

Suggested improvements
Care from individuals was very good - however the process lacked co-ordination in allowing things to run smoothly. Communication between people needs to be much stronger before a real difference can be made.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse