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Written by a patient
14th April 2016


I was treated with kindness from the time I was wheeled into this ward apart from the 2/4/16 and 3/4/16 nights. It was one member of the night staff and not the entire team. I was scared and crying on the/4 evening wondering what would happen at night but the day staff reassured me and also explained my fears to the night staff nurse. The ward has good staff but due to staff shortage they are expected to do like impossible. The stress they are under is not good for them nor is it beneficial to the vulnerable patients they are caring from management need to be mindful of the pressure the staff are under.

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse