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9th July 2024


Wait time was over 18 hours. Totally unacceptable

Suggested improvements
Faster service. Night doctor could only see 3 patients from 5am to 08:30am . I asked and he said that seeing 3 patients in 3.5 hours is good result and the best he can do. And then said I just wait until day doctors arrive at 08:30. To be honest I think that’s appalling .

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse