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King George Hospital 2016-05-27 Person 0 5 0

I came 19:20 29/05/2016, having severe pain in my stomach. I approached window 2, where a black girl with white glasses asked for DOB. The mike was not working and the fan was on, she could not hear me. I asked for a while as I could not speak loudly because of my severe pain - she refused to switch off the fan and shouted in front of other patients to speak loudly.