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17th August 2022


I scored lower as the consultant i spoke to wasnt fluent in English, which made it very difficult for me to understand and he wasnt very clear. He did alot of talking, when he asked a question i wasnt able to answer fully as he kept interrupting me my hearing isnt the best and this made me feel the experience wasnt the best.

Suggested improvements
Potentially given me the chance to explain how my lifestyle is, what my day to day life looks like and what i do to support my diabetes but i wasnt given this opportunity






Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience