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Kidderminster Hospital
2020-01-08
Person
3
5
0
Written by a carer
Written by a carer 8th January 2020
Ophthalmology dept reception staff unwelcoming. Having arrived from the Nursing Home in a wheelchair, my Mom was made to get out on to a chair, with great difficulty, even though table was adjustable by the first Sister. Next. The Staff Nurse was snappy, and still did not realise Mum was in a wheelchair for a reason. Dementia, arthritis and great difficulty moving. However, the Consultant was excellent and understanding and treated Mum properly. Think all staff could learn from lessons in handling Dementia and disabilities.