Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of Complementary Therapies
9th October 2023
Monday morning on treatment - came in feeling tense and fed up. Left after treatment relaxed and felt I could "face the day" - that must be a success.
Suggested improvements
Only that my treatment could have gone on and on because I so enjoyed and felt so good after my hour.
2023-10-09 15:22:07
Response from Katharine House Hospice
Thank you for your feedback. It is lovely to hear that your treatment turned your day around, hearing that our care has helped is hugely motivating to the staff.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of Complementary Therapies
9th October 2023
The staff at the Therapy and Wellbeing Centre are an amazing group of people, they make you feel extremely welcome and nothing is too much trouble. I am privileged to be a patient here. Huge support with caring people.
Suggested improvements
Nothing
2023-10-09 15:20:08
Response from Katharine House Hospice
Thank you for such positive feedback. The staff really appreciated hearing your feedback.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of In-Patient Unit
9th October 2023
All staff at Katharine House are committed and caring. They apply their knowledge and expertise to help patients and their families at the worst time of life. This is a truly exceptional place and the care for patients, phenomenal.
Suggested improvements
Nothing
2023-10-09 15:18:27
Response from Katharine House Hospice
Thank you for taking the time to feedback on our service. It is very reassuring to hear you had such a positive experience of the care provided by Katharine House.
Katharine House Hospice
2023-10-09
Person
5
5
0
Review of PCNS
9th October 2023
My nurse Clare was very good at explaining issues to me and made me feel more at ease. Will look forward to seeing them again.
Suggested improvements
.
2023-10-09 15:15:30
Response from Katharine House Hospice
Thank you for taking the time to let us know about your experience of our service. It matters a great deal to the staff to know that their care has been valued and was valuable.
Katharine House Hospice
2023-10-06
Person
5
5
0
Review of PCNS
6th October 2023
Very pleasant and polite and answered all questions when asked.
Suggested improvements
n/a
2023-10-09 15:13:47
Response from Katharine House Hospice
Thank you for your feedback, and for letting us know you had such a positive experience of our staff.
Katharine House Hospice
2023-10-06
Person
5
5
0
Review of PCNS
6th October 2023
The nurse was kind and considerate, very helpful
Suggested improvements
n/a
2023-10-09 15:11:55
Response from Katharine House Hospice
Thank you for taking the time to feedback, we really appreciate your comments.
Katharine House Hospice
2023-10-01
Person
5
5
0
Review of Counselling Service
1st October 2023
I cannot thank Kim and the Katharine House Hospice team enough for her counselling support . It literally saved me following my mum`s illness and my own difficulties. Fundraising for the hospice is now (and will continue to be) one of my top priorities.
Suggested improvements
Absolutely nothing.
2023-10-02 15:17:39
Response from Katharine House Hospice
Thank you for taking the time to share your experiences of our care. We're grateful to hear that it has been so important to you and thank you in advance for your fundraising efforts. Without yours and others support we couldn't provide a service.
Katharine House Hospice
2023-09-20
Person
5
5
0
Review of Counselling Service
20th September 2023
The counselling I received was of great benefit to me. Debbie helped me to express feelings that I felt unable to share with my family. She helped me to realise that I had done my best for my dad.
Suggested improvements
Nothing
2023-10-02 15:15:03
Response from Katharine House Hospice
Thank you for feeding back on the care you received. It helps us to know that it has been beneficial.
Katharine House Hospice
2023-09-15
Person
5
5
0
Review of Embrace Quality Care
15th September 2023
All the carers were kind and considerate, showed compassion to both of us as a family and to my mum as the patient.
Suggested improvements
Nothing, you all made a terrible situation a lot less stressful and upsetting.
2023-10-02 15:12:27
Response from Katharine House Hospice
Thank you for taking the time to feedback on your experience of our service. It is heartening to know that the care we provided to you as a family made a difference in difficult times.
Katharine House Hospice
2023-09-11
Person
5
5
0
Review of Embrace Quality Care
11th September 2023
Lovely people, very competent, always friendly and polite
Suggested improvements
.
2023-10-02 15:10:19
Response from Katharine House Hospice
Thank you for making the effort to share your experience of our service. The feedback means a lot to our staff.
Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
