Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Katharine House Hospice
2023-11-27
Person
5
5
0
Review of Outpatient Service
27th November 2023
.
Suggested improvements
.
2023-11-27 16:39:05
Response from Katharine House Hospice
Thank you for your feedback. All feedback helps us to deliver high quality care.
Katharine House Hospice
2023-11-27
Person
5
5
0
Review of Outpatient Service
27th November 2023
The wellbeing sessions have been very helpful and useful. The staff have been very kind and empathetic.
Suggested improvements
.
2023-11-27 16:37:40
Response from Katharine House Hospice
Thank you for your feedback. It is good to know that the sessions have been helpful to you.
Katharine House Hospice
2023-11-17
Person
5
5
0
Review of PCNS
17th November 2023
Clare was very professional and understanding.I have full confidence in her.
Suggested improvements
Nothing,very satisfied.
2023-11-27 16:30:32
Response from Katharine House Hospice
Thank you feeding back on your experience of our services. It is reassuring to hear it has been such a positive one.
Katharine House Hospice
2023-11-14
Person
5
5
0
Review of In-Patient Unit
14th November 2023
Overall the staff is friendly and professional.
I would like to say thank you to the lymphoedema team, you are amazing!
Suggested improvements
Text message notifications could be useful.
2023-11-27 16:28:05
Response from Katharine House Hospice
Thank you for giving us your feedback on your experiences and for your suggestions to improve our services. All feedback is considered.
Katharine House Hospice
2023-11-13
Person
5
5
0
Review of PCNS
13th November 2023
Rachel is always kind and professional and I am very happy with the service I am receiving.
Suggested improvements
I can’t think of anything you could have done better.
2023-11-27 16:26:05
Response from Katharine House Hospice
Thank you for taking the time to let us know what a positive service you have received.
Katharine House Hospice
2023-11-09
Person
5
5
0
Review of Outpatient Service
9th November 2023
The nurse was very kind and knowledgeable and was able to answer our questions
Suggested improvements
there is nothing I can say as we were very happy with the visit
2023-11-27 16:25:07
Response from Katharine House Hospice
Thank you for feeding back on your appointment and letting us know how positive the experience was.
Katharine House Hospice
2023-11-09
Person
5
5
0
Review of Outpatient Service
9th November 2023
i couldn't have wished for better service
Suggested improvements
no
2023-11-27 16:23:11
Response from Katharine House Hospice
Thank you for taking the time to feedback, all responses help us to maintain and improve our care.
Katharine House Hospice
2023-11-01
Person
5
5
0
Review of Counselling Service
1st November 2023
I thought I would give counselling a try.
It really helped me unlock some feelings I was holding in and gave me a space to talk about I was coping.
The guidance given was invaluable. Thank you.
Suggested improvements
Nothing really.The counselling service worked for me.
2023-11-27 16:22:16
Response from Katharine House Hospice
Thank you for letting us know how useful your sessions were, it is reassuring to know our services have helped.
Katharine House Hospice
2023-10-26
Person
5
5
0
Review of Outpatient Service
26th October 2023
The wellbeing sessions have been very helpful and useful. The staff have been very kind and empathetic.
Suggested improvements
nothing
2023-10-30 12:49:40
Response from Katharine House Hospice
Thank you for your feedback. It is good to know that the sessions you attended have been helpful to you.
Katharine House Hospice
2023-10-26
Person
5
5
0
Review of Outpatient Service
26th October 2023
no comment
Suggested improvements
no comment
2023-10-30 12:46:05
Response from Katharine House Hospice
Thank you for taking the time to feedback on your experience of our care.
Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
