Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
272 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Lymphoedema Clinic
29th August 2024


very informative and helpful with great advice outstanding

Suggested improvements
nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Lymphoedema Clinic
29th August 2024


Always treated with kindness care and courtesy

Suggested improvements
nothing excellent care

Dignity/Respect
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Caring
Trust
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Experience
 
Review of Lymphoedema Clinic
29th August 2024


I have been treated with the upmost care and respect totally informed of my condition and how i can help myself and how the lymphoedema nurses deal with my condition. My treatment each month is good and helps my condition. Also the compression garments are good.

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of In-Patient Unit
28th August 2024


I have never experienced such kindness by so many in the same place.All the staff have treated my wife,a stranger to them,with such dignity love,and respect.They have looked after her as if she is a loved one of there's.The peace and quiet of the room is wonderful.The garden is beautiful,and the thoughtfulness of the staff is excellent, nothing is too much trouble.I thank you all from the bottom of my heart for looking after my wife so well.She is lucky to be here.

Suggested improvements
Nothing - A wonderful experience.Thank you all.

Dignity/Respect
Involvement
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Caring
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Experience
 
Review of In-Patient Unit
28th August 2024


There is nothing to fault in the care provided.Patients are treated with the utmost care,and compassion.Nothing is too much trouble for anyone,even when the patient is unable to communicate.Family are kept fully informed of what the care,and plans are.Wonderful people.

Suggested improvements
None stated.

Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of In-Patient Unit
28th August 2024


None given.

Suggested improvements
None stated.

Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of In-Patient Unit
28th August 2024


The staff are so caring and kind and could'nt help us enough.We can find no faults whats so ever.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of PCNS
20th August 2024


Jenny was totally professional and showed the compassion that Katherine House is renowned for. She made my Father comfortable and answered all the questions we raised. My Father has not stopped saying how nice Jenny was and asking when he will be seeing her again?

Suggested improvements
Totally happy with the service and would not ask for anything better

Experience
Dignity/Respect
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Review of Hospice at Home
19th August 2024


Because I was very satisfied with the care I was given

Suggested improvements
N/A

Experience
Dignity/Respect
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Information
Caring
Trust
Support Staff
 
Review of Counselling Service
14th August 2024


Felt comfortable with counsellor and extremely helpful and at ease.

Suggested improvements
none

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
 
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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs