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Isebrook Hospital
2021-09-01
Person
3
5
0
1st September 2021
Dr was attentive and kind and wanted to help. Staff looked information on the system during the appointment rather than just saying they would get back to us.
Suggested improvements
Don’t try to force eye contact with people who struggle with making eye contact.
7th September 2021
Response from Isebrook Hospital
Thank you your kind `feedback. You make a very good point about eye contact which I have fed back to the service manager. Best wishes, Hugh Jones, Patient Experience Manager.