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30th April 2022


The majority of the staff ae kind and helpful, understanding and sympathetic.

Suggested improvements
1. What to do to let I am not the only patient when taking longer to finish washing and asking for help. 2. Being told this is not the 'Wonderlands' when saying my meal was cold.

11th May 2022
Response from Isebrook Hospital

What you report is not acceptable. I am sorry this is what happened. I have sent your comment to the service manager for a full explanation. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Rating not given.
Cultural needs
Experience