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Isebrook Hospital
2020-11-12
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Written by a patient
Written by a patient 12th November 2020
I have been waiting for an appointment since the beginning of the year and have not had any form of contact other than to inform me I would be asked for a phone consultation in august which I never received.
When I was offered an appointment in late october I wasnt able to attend as I was working and the appointment was booked at too short notice.
Suggested improvements
Book me an appointment and be more accommodating around peoples work schedules
2nd December 2020
Response from Isebrook Hospital
We are very sorry to hear of your experience. We have pass this onto the manager but in the meantime you may wish to contact our confidential patient advice and liaison service on pals@nhft.nhs.uk