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30th April 2022


In some areas is was hard to understand some of the staff.

Suggested improvements
All round a stood experience.

11th May 2022
Response from Isebrook Hospital

I am sorry that you sometimes found it difficult to understand some staff. Communication is vital. I have sent your comment to the service manager as a reminder to staff that we need to check we have been understood. Best wishes, Hugh Jones, Patient Experience Manager.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience