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Written by a patient
6th October 2022


Staff attentive, respond quickly to call bell. Come when they promise fel safe. Gentle when handiling. 'Not cruel' (exacts words) As a relative I feel confident in Beechwood staffs care, and happy food is good. Room kept clean.

Suggested improvements
My relative has no complaints at all sometimes Catheter could be emptied more frequently.

28th November 2022
Response from Isebrook Hospital

I am really sorry about this. We have reminded the staff accordingly.

Dignity/Respect
Involvement
Information
Staff
Safe
Rating not given.
Supported
Spiritual understanding
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Cultural needs
Rating not given.
Experience