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23rd April 2021


Questions are not applicable in this instance

Suggested improvements
Stop staff parking in patient parking only. Every time I attend there are spaces taken up by staff, I have cold, use O2 tank and had to walk to Abbey Block yet again.

26th April 2021
Response from Isebrook Hospital

I am really sorry this has happened. It is not acceptable. I have sent your comment to the manager for immediate action. If it happens again, ring PCART reception and they will sort it for you. Best wishes Hugh Jones, patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs