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18th March 2022


Communication could have been better, visiting restrictions lifted, but had to pursue to get information.


4th April 2022
Response from Isebrook Hospital

I am sorry this was your experience. I have sent your comment to the ward matron. You should be kept informed throughout. I am glad to say that visiting is now easier. Best wishes Hugh Jones, Patient experience Manager.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience