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15th March 2021


Some times need to go toilet and have to wait quite a time due to lack of staff

Suggested improvements
Have a drink after the meals and a drink in the evening, its a long time till morning.

18th March 2021
Response from Isebrook Hospital

We apologies if you did wait so long for toilet ,unfourtanately we are really struggling to cover a large number of staff on shielding due COVID 19. We are agreedable with you regarding a hot drink at nightime .We are restarting drink at 8 pm or give a choice to patients if they would like a hot drink

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
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Cultural needs
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