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4th February 2021


Don’t want to answer to give my reasons. They are confidential and doesn’t matter.

Suggested improvements
Actually get seen on time

9th February 2021
Response from Isebrook Hospital

I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs