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18th October 2022


In this difficult time for myself, I found all members of staff very helpful and caring. I don't have particular beliefs, as I believe in science, then anything else. The staff is very supportive.

Suggested improvements
Waiting times could be shorter for the diagnosis of mental health conditions. I think that accordination with what patient thinks, knowing family history of mental conditions, like in my case, my father and son having autism, could help.

28th November 2022
Response from Isebrook Hospital

We are very concerned to read your review and would like to better understand what has happened so we can put matters right for you. Please contact the service manager. Best wishes, Hugh Jones, Patient Experience Manager. Best wishes, Hugh

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs