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20th July 2021


not sure which answer you are sskingb me about, it has been a great stay thank you, the staff are great, nice people doing a difficult job in a pandemic, having to wear masks only Issue for us alll is the shortage of staff in all areas, hcas, OTs and physios Thank you for getting me walking again Cheers Jo x

Suggested improvements
Had more staff too few exhausted careers worn out, exhausted but still keen to do their best Jo x

28th July 2021
Response from Isebrook Hospital

Thank you for your kind words. We are aware that staffing is a challenge at the moment and the impact on patients. However, we ensure that we maintain a level of staff that assures the safety of patients and visitors. Best wishes, Hugh Jones, Patient Experience Manager

27th October 2021
Response from Isebrook Hospital

Thank you for your feedback. We endeavour to ensure adequate staffing to maintain patient safety and we are actively working to fill our vacancies. We review staffing levels on a regular basis.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Rating not given.
Experience