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6th August 2022


Questions 2 and 3 decisions made already - but do not know what is happening. Patient's own words.

Suggested improvements
Be more informative before making decisions. Patients own words.

25th August 2022
Response from Isebrook Hospital

Thank you for your review. I am sorry that you felt decisions had already been made about your care and treatment. All our patients are asked for consent prior to any care or treatment being given and we would encourage all patients to ask questions regarding this. All patients attend a progress meeting when your preferences and opinions are taken into consideration and we cannot plan or make arrangements without your consent.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Experience