Hospital of St Cross

Barby Road, Rugby, England, CV22 5PX
 
1,495 reviews

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Review of Audiology Paediatric Clinic Rugby
4th June 2021


Excellent experience and so good with my child, patient and took time.


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Review of Audiology Paediatric Clinic Rugby
4th June 2021


Brilliant, both Jo and Mathew were fantastic and welcoming really good with Caleb.


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Review of Audiology Paediatric Clinic Rugby
4th June 2021


Both audiologists were very helpful and really made me effort with my child.


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Review of Audiology Paediatric Clinic Rugby
4th June 2021


Really happy, thank you.


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Parent Dignity
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Experience
 
Review of Physiotherapy Outpatients - Rugby St Cross
25th February 2021


I was referred to the dept with neck pain. I found my 2 consultations with Julian Rakela really helpful and informative. I had been feeling very anxious about my condition but he helped me to realise that I can manage the pain and keep active into the future. It is really reassuring to know that I can refer myself back to the service if I have further problems

Suggested improvements
No suggestions - I was happy with the care received

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Review of Physiotherapy Outpatients - Rugby St Cross
12th February 2021


Peter Walford was really helpful

Suggested improvements
n/a

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Staff
 
Review of Physiotherapy Outpatients - Rugby St Cross
8th February 2021


Despite not being able to attend a physical appointment, Julian, my physiotherapist managed to determine what the problem was through careful attention to detail following questions asked and answered via a telephone appointment. I am impressed with how effective the exercises given to me have been, my symptoms have decreased. Julian was able to determine that symptoms were resulting from a back problem rather than from bursitis as originally thought. I feel confident that the exercises I have been advised to continue with will result in an ever increasing pain free return to normality physically.

Suggested improvements
Strangely not being able to meet physically has caused me to pay particular attention to my progress and therefore better able to describe how I now physically feel to my therapist, so I don't believe there is anything that you could have done better.

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Review of Physiotherapy Outpatients - Rugby St Cross written by a patient
7th November 2020


Considering I couldn’t meet in person the whole process over the phone was easy and very helpful for the pain I was in.

Suggested improvements
Nothing all was good.

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Review of Physiotherapy Outpatients - Rugby St Cross written by a patient
6th November 2020


The Consultation was undertaken by telephone due the restrictions of the pandemic. An appointment time was given and calls were on time as arranged. An in-depth assessment was undertaken initially within the limits of no personal contact or physical examination. Advise and exercises were clear and followed up with an email with further details. A step by step series of exercises were given as the condition improved. The Physiotherapist had a very approachable, professional manner. I think face to face contact is the best option but my care was managed very well considering the current situation.

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Staff
 
Review of Physiotherapy Outpatients - Rugby St Cross written by a family member
28th October 2020


Kelly was very professional and I felt she listened and understood what I was going through. She took her time to go through my challenge and now I feel much better.

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Short link to review Hospital of St Cross: http://iwgc.net/eb4cz