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4th February 2023


Rachel Willmott was amazing, she helped me through everything, I rang her so many times to have questions answered as I was so. Confused with what could happen to my mother. She is the very best palliative discharge facilitator, so kind, sympathetic and gentle. Nothing is to much trouble. I can only say if it was not for Rachel I would have had a breakdown. She is really an asset to the hospital. Many thanks to her Ane Drummand Walker.

Suggested improvements
Nothing.

Dignity/Respect
Rating not given.
Involvement
Rating not given.
Information
Caring
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Experience