highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 76 of 655
 
Written by a patient
13th November 2020


Had physio with a lady called leian lee. Well she was amazing! Really cared,really trying to help me over and above what was expected after years of needing a hip replacement and recently told need a knee replacement too i was in a state. She was realistic about the outcome and so many little things helped me that she advised. She was only a bank physio but if they were all like her that service would benefit from it. Thanks again leian I hope you get the recognition you deserve.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
13th November 2020


John my physio was kind and responsive to my own and my home situation. I can’t recommend him highly enough. Thank you for your input.

Suggested improvements
In current climate all that could be done was via telephone so unable to offer other suggestions.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
11th November 2020


Excellent service could not be better understanding kind very knowledgeable

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield written by a patient
10th November 2020


Kind Professional Helpful Understanding Detailed explanation Not rushed Caring Couldn’t fault the service I have twice received

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
10th November 2020


The service and care provided was excellent, my physiotherapist, Ibrahim Ali was professional and very knowledgeable about the issues affecting my arm. He quickly put me at my ease and made me feel confident and comfortable regarding the treatment required and reassured that we would see improvements in the use, functionality and strength of my affected arm. With his support, which continued remotely during Lockdown, I have been able to make significant progress and he has left me reassured that if I needed to be seen again that this could be achieved.

Suggested improvements
I cannot think of anything that could be done to improve the service I personally received which was excellent.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield written by a patient
10th November 2020


Very courteous and friendly service.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
10th November 2020


Felt that Katie really listened to me to gain an understanding of my problem and tailored her approach accordingly

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
 
Review of Adult Dietetics written by a patient
9th November 2020


Was very skeptical at the beginning of this journey. After a year working with the dietetics team I can confidently say it was well worth it. I feel better informed on the processes & procedures I want to move onto next. I have also managed to lose nearly a stone too so it’s all good. Very supportive & informative team who are very knowledgeable. If you are referred use all the options available to you it’s worth it! Thank you

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
6th November 2020


I have been in extreme pain and uncomfortable for the last 3 years. For the first time I feel almost normal. I can move my arm and I can sleep at night without having to take lots of tablets. Lauren was so patient and made me feel at ease but also making me work to get to where I needed to be.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
3rd November 2020


Very understanding staff

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
 
Page 76 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Highfield Clinical Care Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc