highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

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Reviews

 
Page 558 of 655
 
Review of Adult Dietetics written by a patient
17th October 2016


All ok

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Adult Dietetics written by a patient
17th October 2016


Good service

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by
15th October 2016


All staff were brilliant. On occasions there were a lot of people in the class which was uncomfortable but only once or twice. Overall an excellent service.

2017-02-15 15:24:43
Response from Highfield Clinical Care Centre

Thank you for your feedback. We’re sorry you felt uncomfortable in the class setting. Apart from our orthopaedic post-knee and hip replacement classes, our other classes are capped at twelve. Seeing patients in a class situation allows us to make very effective use of our clinical staff. Regarding our orthopaedic post surgical classes, patients are informed that they will be followed up in a class setting as inpatients. The numbers in these classes are more difficult to regulate as the numbers having surgery fluctuates and the protocol means patients must be seen within a certain time-frame. Hence, some weeks, classes are very busy.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a carer
15th October 2016


Very happy with the care. Nothing to change.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
15th October 2016


Always explains and ask how I was getting on.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
15th October 2016


All info I received.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
15th October 2016


Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
15th October 2016


Very helpful. Very caring.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by
15th October 2016


It was comprehensive and covered all movements of my shoulder.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by
15th October 2016


Given that it's a busy class everyone very helpful and gave proper advice on all aspects of my shoulder.

Recommend
Dignity/Respect
Involvement
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Page 558 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc