highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 515 of 655
 
Review of Serenity written by a patient
23rd March 2017


Nothing could be improved. They treated me like a person and not like I'd done anything. They didn't judge me. They were very kind and kept me informed of everything they were going to do and why.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
 
Review of Serenity written by a patient
23rd March 2017


no comment

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
 
Review of Serenity- children and young people
23rd March 2017


the staff are extremely professional and supportive. Our daughter felt comfortable and was made to feel important and appreciated.

Recommend
Parent Dignity
Dignity/Respect
Involvement
Information
Staff
Suitable Location
 
Review of Serenity- children and young people
23rd March 2017


I feel like I have been looked after well and people have listened to me and understand my feelings. I feel like they care about me and want to do the best to help me.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Serenity- children and young people
23rd March 2017


Recommend
Kindness
Understanding
Listening
Safe
 
Review of Serenity- children and young people
23rd March 2017


Everyone listened to me and took my opinions into account. My needs were fulfilled fully and I feel much better since using this service.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Serenity- children and young people
23rd March 2017


Very understanding and caring

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Children's Therapy Services - S<- South written by a patient
19th March 2017


Very friendly and kind to my son.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Children's Therapy Services - S<- South written by a family member
19th March 2017


Time was taken for him to settle into the environment so he was comfortable. Friendly people and very helpful.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Children's Therapy Services - S<- South
19th March 2017


Very patient and welcoming. It is always a very relaxed and lovely environment.

Recommend
Parent Dignity
Dignity/Respect
Involvement
Information
Staff
Suitable Location
Safe
 
 
Page 515 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc