highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 51 of 655
 
Review of Serenity- children and young people
5th December 2021


Very kind, gave me all the information I needed.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity written by a family member
5th December 2021


Every aspect is covered to provide excellent help and care.


Dignity/Respect
Involvement
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Safe
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Review of Serenity- children and young people written by a patient
5th December 2021


Welcoming and realxed. Staff were kind and explained in detail.


Dignity/Respect
Involvement
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Safe
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Parent Dignity
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Review of Serenity written by a patient
5th December 2021


Everything was explained well. I was constantly ask if I was okay or if I had any questions to made me feel safe.


Dignity/Respect
Involvement
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Rating not given.
Spiritual needs
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Review of ISVA Adult written by a patient
5th December 2021


Coming to serenity center to see Lyn is the highlight of my week. She makes me feel better about myself and life. I look forward to seeing her. She is amazing.

Suggested improvements
I have no problems with my care and support her.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Serenity written by a patient
5th December 2021


Made me feel comfortable.


Dignity/Respect
Involvement
Information
Staff
Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of ISVA Adult written by a patient
5th December 2021


Lyn makes me feel listened to she also makes me think more in depth about myself.


Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
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Experience
 
Review of ISVA Adult written by a patient
5th December 2021


Felt was helped more by this service.


Dignity/Respect
Involvement
Information
Staff
Safe
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Spiritual needs
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Experience
 
Review of Adult Dietetics
3rd December 2021


The care and Attention I received both in person and by telephone was very good. I have no complaints.

Suggested improvements
Nothing comes to mind

Experience
Dignity/Respect
Involvement
Information
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Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
2nd December 2021


Face to face contact is a must . Telephone appointments do not make you feel that they know what is wrong without seeing you . Face to face. Contact is a vital commodity in your well-being

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
 
Page 51 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc