Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-01-07
Person
4
5
0
Review of ISVA Adult
written by a patient
7th January 2022
It just helped me with everything thats going on.
Highfield Clinical Care Centre
2022-01-06
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
6th January 2022
Very professional & thorough. Caring & helpful. Couldn’t have been any better. Very pleased!
Highfield Clinical Care Centre
2022-01-05
Person
5
5
0
Review of Serenity- children and young people
5th January 2022
Millie was very understanding and patient with me and my situations. She supported me with every decision I made.
Suggested improvements
.
Highfield Clinical Care Centre
2022-01-05
Person
5
5
0
Review of Serenity- children and young people
5th January 2022
because Millie is very friendly.
Suggested improvements
nothing
Highfield Clinical Care Centre
2022-01-05
Person
5
5
0
Review of Serenity- children and young people
5th January 2022
Millie listens to me all the time even if I'm talking nonsense and tells me how to sort it out and deal with it.
Suggested improvements
.
Highfield Clinical Care Centre
2022-01-05
Person
5
5
0
Review of ISVA Adult
5th January 2022
It is really helpful to have a space to sound out what is happening.
Suggested improvements
.
Highfield Clinical Care Centre
2022-01-04
Person
4
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
4th January 2022
Very good physio treatment with care and attention to detail. Enough questions to understand individual situation without asking prying questions and warm/friendly approach to make reserved individual feel comfortable and relaxed.
Suggested improvements
Nothing to add - appointment ran in time, reception (Anna) was polite and knowledgeable and even followed up with a call to ensure we had all the info we needed. 3 different physio therapists (Clavisha, Abby and Martin) have provided advice and guidance and all were good with good advice and practical guidance but Abby in particular was brilliant giving just the right amount of technical/medical info to help the patient understand how the exercises/routine prescribed is going to help.
Highfield Clinical Care Centre
2022-01-02
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
2nd January 2022
Samantha my physio was very good and made me feel at ease during my visit
Highfield Clinical Care Centre
2021-12-30
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
30th December 2021
John was great, very helpful, explained everything in great detail and treated me like a human. He was one of the best doctors I've seen, many thanks John
2022-04-29 15:58:10
Response from Highfield Clinical Care Centre
Thank you for your feedback. We are moving toward the plan to offer a blend of both face-to-face and online/virtual groups. Informed by current the Trusts we are in the early stages of planning this and what will follow is client consultation, further review, and finalising plans and then implementation.
Highfield Clinical Care Centre
2021-12-21
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
21st December 2021
Response was quick and concise, some of the questions were not applicable but I answered anyway
Suggested improvements
Completely satisfied
