Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-02-17
Person
5
5
0
Review of Serenity
written by a patient
17th February 2022
Lovely lady gave me amazing support and always made sure I was fine through out.
Highfield Clinical Care Centre
2022-02-16
Person
5
5
0
Review of Serenity- children and young people
16th February 2022
[name removed] was very welcoming and easy to talk to.
Suggested improvements
-
Highfield Clinical Care Centre
2022-02-14
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
14th February 2022
I felt the assessment was detailed & thorough & that I was listened to. I also feel as though action is being taken quickly to support me manage my pain issues.
Highfield Clinical Care Centre
2022-02-14
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
14th February 2022
Clevisha was easy to talk to, she listened and dealt with my problem. I'm recovering from a hip replacement.
After every session I went away feeling positive and up beat.
Highfield Clinical Care Centre
2022-02-10
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
10th February 2022
Ed was so helpful and explained everything so well. It was actually quite overwhelming having not been exercising for so long and not getting answers about the problems I’d been having
Suggested improvements
Nothing
Highfield Clinical Care Centre
2022-02-09
Person
4
5
0
Review of Serenity
9th February 2022
-
Suggested improvements
-
Highfield Clinical Care Centre
2022-02-09
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
9th February 2022
I found James Bell to be very approachable and knowledgeable. He did not talk down to me and discussed blood test results and x ray results and was able to explain changes to the joints. He explained clearly the exercises to improve mobility and pain relief in my hands which are becoming very disabling. I am concerned that the joints in my body are also painful. James has suggested referral and injections. He gives me confidence that there will be an improvement.
Suggested improvements
Concerned that by the time my fast track appointment (6 weeks if possible!) is made, my hands /body will be even more stiff and painful. NB. To be fair, it has taken almost a year to get this far but I understand our wonderful NHS can't perform miracles.
2022-02-16 10:52:57
Response from Highfield Clinical Care Centre
Thank you for your kind comments which I will pass to James. If you have any concerns about your appointment please contact our confidential advice service on pals@nhft.nhs.uk or 0800 917 8504. Best wishes, Hugh Jones, Patient Experience Manager
Highfield Clinical Care Centre
2022-02-09
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
9th February 2022
Very good care from Jennifer -Ann, always really concerned and gave good advice. Receptionist always helpful and friendly.
Suggested improvements
-
Highfield Clinical Care Centre
2022-02-09
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
9th February 2022
Very concise
Suggested improvements
-
Highfield Clinical Care Centre
2022-02-09
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
9th February 2022
Made me feel completely at ease. All exercise was very well explained.
Suggested improvements
-
