Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
Felt that I was listened to.
I am sorry you had problems getting to see us. Covid has led to restrictions being placed on staff, but this should not affect access for patients. I have sent your comment to the service manager so they can check what happened. Best wishes, Hugh Jones, Patient experience Manager
[name removed] very good at explaining.
In my situation the service was quick and efficient and I felt reassured that an improvement would be both possible and within sight.
My Physiotherapist was very professional & very knowledgeable. I felt very comfortable with him & felt as though he listened to me & tailored the sessions to my specific needs.
[name removed] (physio) was prompt, friendly, polite & knowledgeable. I felt much better after talking to him & I feel I have some ownership in helping myself on the way to recovery. He was also very reassuring when I mentioned concerns I had been having.
Thank you [name removed]
Very efficient, helpful and caring attention to detail by this healthcare professional person.
[name removed] called me today for my initial over the phone consultation, he was very informative, took the time to listen to my health concerns and discussed the plan going forward with possible treatment I may require including a face to face appointment with physio therapist which I received confirmation of on the same day.
Also I was happily and surprised how quickly I have been contacted since attended my GP appointment.
Kind, friendly discussion and guidence to enable me to improve my condition.
{ } good service and knew hwo to deal with me really well.