highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 22 of 655
 
Review of Serenity- children and young people
6th August 2022


She was gentle and sensitive about when we were talking about.


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Experience
 
Review of Serenity
6th August 2022


Staff made me feel supported and were very easy to talk to.

Suggested improvements
N/A.

Dignity/Respect
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Rating not given.
Spiritual needs
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Review of ISVA Adult written by
6th August 2022


Everything was awesome.

Suggested improvements
N/A.

Dignity/Respect
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Safe
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Rating not given.
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Experience
 
Review of ISVA Adult written by
6th August 2022


She explained the services very well and very compassionate very gentle.


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Review of ISVA Adult written by
6th August 2022


Helpful information and very understanding.


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Review of ISVA Adult written by
6th August 2022


[name removed] has compassion, empathy and fantastic open body language - this compels someone to open up.


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Review of Serenity
6th August 2022


Very supportive, understanding! [name removed] good team.

Suggested improvements
Nothing!

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
6th August 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
6th August 2022


I gave this answer because the staff was very respectful and really nice and told us everything we needed to know and had a laugh.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
6th August 2022


My niece felt cared for and respected.


Dignity/Respect
Involvement
Information
Staff
Safe
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Parent Dignity
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Page 22 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc